TOUR GUIDE VS. TOUR LEADER
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group.
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined.
Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured.
CLIMATE & AVERAGE TEMPERATURES
During winter season in Russia temperatures outside may go down to -25°C. The cold is more severe in St. Petersburg & Petrzavodsk as it is humid due to their location in the immediate vicinity of the Baltic Sea & The Lake Onega. The town of Murmansk is known for milder climate since influenced by the Gulfstream. Please note temperatures in the evening can be even lower, so we recommend you to have some warm clothes in your luggage.
Seat Selection & Frequent Flyer Points:
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
Customers are required to provide valid passport details either at the time of purchase, or no later than 45 days prior to departure date. Failure to do so may result in cancellation of the booking. In this instance customers will be responsible for any costs and fees incurred.
IMPERIAL RUSSIA TRAIN INFORMATION
A bar car is included in the train formation, which is open all day and through the evening & until the last passenger retires. Smoking is not permitted in the bar area. All drinks are for extra charge.
We recommend that you take with you any spare camera batteries that you may require for your trip.
Credit cards & Travellers Cheques:
Travellers cheques are almost impossible to use outside of Moscow and the large hotels and we advise against bringing them. It is therefore necessary to bring sufficient cash to cover all likely souvenir purchases and additional personal items on the tour. ATM machines dispensing Russian Rubles now exist in nearly all the cities along our route.
Only Russian Rubles are accepted onboard.
There will be a doctor on board the train throughout the journey. If you need any regular medication you must bring sufficient to last the duration of the trip. You should also bring a copy of your prescription. Russian medical services are very efficient for foreigners – but this should in no way be considered an alternative to full medical insurance cover. The railways have their own hospitals along the route and your Tour Manager will assist if necessary.
On and off the train dress is casual. In the evening we suggest smart casual. Please avoid wearing short clothes during the visits to churches, even if the weather is warm. If not, you will not be allowed to visit inside some churches. Please remember to bring appropriate headgear. Women are required to cover their hair with a headscarf or shawl in Russia’s orthodox churches. Men must not wear short trousers inside the church.
Sockets in hotels and on the train use a standard European 2-pin style adapter, 220 V in hotels. Each train car has 110 V (dc) and 220 V (ac) sockets suitable for recharging video batteries and shaving.
Food & Drink:
All food is included (except for dinner on the arrival day) and three meals per day will be provided. A generous allowance of wine, beer or soft drinks is available in the bar car for extra charge. Tea, coffee and mineral water are available from your carriage attendant throughout the tour free of charge. Unfortunately, for security reasons we no longer accept credit card payments on board the train, so any expenses should be settled in cash, either as you go or at the end of the tour.
Tipping is at your discretion.
Please remember to bring with you, either the original or a copy of your travel insurance policy, stating clearly the company, policy number and 24 hour medical emergency telephone number. It is very important that we have all insurance and emergency contact details prior to departure, so please make sure you complete and return the information request forms as soon as possible.
There is no Wi-Fi capability on the train.
This Service is chargeable per item, available on the train, and operates from car attendants.
Water and shower onboard:
We do not recommend to drink tap water on the train. Small bottle of water is daily available in your cabin, during meals and tours. Extra bottled water can be provided by your car attendant any time upon request.
As it is not running water onboard and the quantity is limited, please be wise having a shower on the train for your and other travelers convenience. Water in First Class Plus and First Class showers needs some time to heat before it can be used by the next customer.
Please keep luggage to a minimum, as there is limited storage space inside the cabin for luggage storage & oversized luggage maybe difficult to stow. We strongly recommend using the soft type of suitcase, as it is easier to fit in the cabin. Soft-topped luggage is easier to store. Clients can have assistance to store their luggage.
Passports and visas:
A full passport with at least 6 months validity remaining on entry into Russia is required for the tour. We strongly recommend taking spare passport photographs and a photocopy of the personal details pages of your passport with you. Keep your passport with you at all times. Keep your duplicate copies separately, preferably in your luggage.
Each car has two car attendants, one of whom is always on duty.
Smoking is not permitted anywhere on the train except the last sleeping cars end vestibule and on platforms during station stops. Smoking is also not permitted on buses during the city tours, airport transfers and during group meals at restaurants.
First Class Cabin:
Consists of 8 passenger compartments with 2 lower berths in each. They are equipped with a table and LCD TV set. In compartment 9 there is a shower booth with a washbowl. Two water closets: at the beginning and the end of the car. The air conditioning system is general, with an option of additional temperature control in each compartment.
First Plus Class Cabin:
Consists of 8 passenger compartments with 2 berths in each - one upper and one lower. All compartments are equipped with a table with an armchair. Between compartments, there are four rooms with washbowls and shower cans. In compartment 9 there is a room for storing luggage. Two water closets: at the beginning and the end of the car. The air conditioning system is general, with an option of additional temperature control in each compartment. Most cars are equipped with LCD TV sets.
Business Class Cabin:
This type of car contains 6 compartments. There are two berths in every compartment: a sofa that transforms into a semi-double bed - 120cm wide, and the upper berth with a width of 90cm, a chair and a folding table. All compartments are equipped with a private en-suite bathroom with a washbasin, toilet and wet shower. An individual air conditioner for heating and cooling the cabin.
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so unfortunately our tours are currently not suitable for wheelchair users and those less mobile.
a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
Gratuities / Tipping:
Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. Tipping is optional and at the customers discretion
In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary will be adjusted to ensure you do not miss out on the experience.
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions
in regards to shopping for further information.